Contact Ziply Fiber Customer Service
Ziply Fiber Phone Numbers and Emails
Toll-Free Number:
-
(866) 699-4759
Business Customer Service:
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(866) 947-5988
Ziply Fiber Email:
Ziply Fiber Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ziply Fiber is 8666994759. 91% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Ziply Fiber may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Ziply Fiber is 8666994759. 91% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Ziply Fiber may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.
People call Ziply Fiber mainly because of product/ service, staff, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact Ziply Fiber is privacy@ziplyfiber.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Ziply Fiber?
Most Popular Number:
| Total calls: 272 | Issues resolved: 18 | Last call: Oct 29, 2025 |
Contact Information
Ziply Fiber Website:
Ziply Fiber Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O. Box 1127
Everett, WA 98206
Payment Address
P.O. Box 740416
Cincinnati, OH 45274-0416
How Good is Ziply Fiber's Customer Service?
Summary of Ziply Fiber Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ziply Fiber?
Product/ Service Question:
- “Need WIFI Installed”
- “Technicall”
- “Outage”
Payments and Charges Question:
- “$20 monthly discount”
- “Bill increase”
- “My bill went up without notification”
Staff Question:
- “Start service”
- “No service”
- “Service is slow”
Account Question:
- “Forgot login information”
- “Account”
- “Trouble accessing account”
Request for Information Question:
- “Technical support”
- “Wanting find out information about signing up”
- “Questions about services”
Activation/ Cancellation Question:
- “Cancell service”
- “Cancel appointment for tomorrow sometime between 8am and noon.”
- “Cancel account”
Return/ Replace Question:
- “Can’t change password”
- “Returning Zipley phone call”
Employment Question:
- “My land line is my only phone. Recording says all circits busy, i need to call out for my job tomorrowhow long will this go on?!”
Website/ Application Question:
- “I was supposed to get my installation today not sure what time but I e been here all day and nobody has came yet”
Other Question:
- “Lower price”
- “Vacation hold”
- “Need new line put in”
Compare Ziply Fiber Customer Service To
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